Why iTunes Can’t Find My Music
1 Exclamation Mark

The iTunes exclamation point is a way of iTunes telling you that the particular track you are trying to play is missing. iTunes usually stores your music files on your hard drive. This music file collection is known as the iTunes Library. The collection will exist in the Home Directory: ~/Music/iTunes/iTunes Media/Music.

Every time you add a music file to your iTunes, the music file is supposed to be added to iTunes Media directory. The track itself is then added to the list of tracks available on iTunes. When you tap on the track on the list, it should start playing.

If the music file disappears for any reason from your iTunes Media folder, iTunes will lose track of the file and hence display an iTunes exclamation point. Some of the reasons why the music file might go missing include deleting the track or moving the folder. The iTunes exclamation point is like a way of iTunes telling you “Hello, I remember having this music track, however, I can’t find the file to play it right now.”

2 Hidden Purchase

This is the most common case for people who are experiencing the iTunes can’t find my music issue. This can be frustrating since you have already spent your money to buy a music track but you still can’t figure out how to enjoy it. A hidden music file won’t be displayed in your music track list on iTunes. The good news is that hiding a music track does not delete it. You can unhide any music track quite easily. We will be showing you how this can be done.

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Part 2: How to Fix iTunes Can’t Find My Music
1 Locate iTunes Music File

This solution will be applicable if you are seeing an iTunes exclamation point next to your music tracks/track. Follow the steps below to locate your music file:

Launch iTunes and double-click the missing file.

Tap Locate.

iTunes opens a window. Use this window to locate the missing music file in the iTunes Media folder. If the music track is not available in the iTunes Media folder, import it again.

Click Open and try playing the track again on iTunes.

2 Unhide a Purchase

If the iTunes can’t my music issue is as a result of your purchased music tracks being hidden, follow the steps we have outlined below to unhide the music:

On your computer, launch iTunes.

If you aren’t signed in, tap Store and then Sign in. Input your Apple ID and password and then tap Sign In button.

Select Store and then View My Account. If asked, enter your password again.

On the Account Information page, click Manage Hidden Purchases.

Click Music at the top of the page.

Your hidden music tracks should be available. Tap the Unhide button next to a music file you would like to unhide.